Up To 30% Off on Home & Kitchen Assistant Products
Raising The Standard of Quality Products
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Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

We accept online payments via Stripe, PayPal, Direct debit, Mastercard, Visa Card, and Bank transfer.

How Do I Track My Order?

When you order a product & buy it online, you will receive a notification email stating that your order was successful. If you have any concerns, you can always email us at myorder@mymobility.ae.

How Long Will it Take To Get My Package?

We book the shipment just the moment the payment from your side is received. As for the shipping time, it takes almost 5 to 7 working days for delivery across UAE. The shipping time may stretch to 15-40 days in case of backorder.

How do I know if it is safe to shop with you?

We offer 14 days returns policy for customer satisfaction. In addition, we secure our payment gateway with advanced SSL protocols. Rest assured that your information will remain safe and only use for internal house marketing. We ensure warranty with each product listed on our site.

More FAQ's

I want to change or cancel products on my order, can you help me with this?
Yes, we can certainly help you with changing or cancelation of the order. But in that case, you need to contact us and let us know before we ship the product.
Do you have a size guide?
We have outlined all the specifications on our site. Additionally, you will find an instruction manual enclosed with the received product.
Where can I ask a question about pricing?
We are happy to entertain your queries regarding price and assist you. Although, all the prices are readily mentioned on the website. But if you have any product specific questions, you can email us at sales@mymobility.ae.
If an item is out of stock, can I still order or buy it?
Yes, you can buy a product on the backorder at a discounted price and we’ll contact you right after receiving your payment. We will regularly update you on your order status and product availability. Plus, you have the option to get in touch with us in case of queries or concerns.
How do I know if it is safe to shop with you?
We offer 14 days returns policy for customer satisfaction. In addition, we secure our payment gateway with advanced SSL protocols. Rest assured that your information will remain safe and only use for internal house marketing. We ensure warranty with each product listed on our site.
When will I receive my order if I place it now?
We book the shipment just the moment the payment from your side is received. As for the shipping time, it takes almost 5 to 7 working days for delivery across UAE. The shipping time may stretch to 15-40 days in case of backorder.
What payment methods do you offer?
We accept online payments via Stripe ,PayPal, Direct debit, Mastercard, Visa Card, and Bank transfer.
How do I know my order was successful?
When you order a product & buy it online, you will receive a notification email stating that your order was successful. If you have any concerns, you can always email us at myorder@mymobility.ae.
Got Questions ? Call us 24/7!
+971-54-217-1465
Contact Info
My Mobility - Warehouse 8 - Ras Al Khor Industrial Area - Ras Al Khor Industrial Area 2 - Dubai - United Arab Emirates
© MyMobilty - All Rights Reserved
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